The public or any other stakeholder of the DPT program at Springfield College has the right to make a complaint and receive a response from the institution. In Commission on Accreditation in Physical Therapy Education (CAPTE) standards, this is referred to as a “complaint which falls outside the realm of due process.” If you feel that you need to let us know about an experience or encounter with any student, faculty, or staff member who is part of the DPT program, please use this form to provide all the relevant information. Springfield College will act on all program-related complaints in an expedient manner.